A few words from our Founder

I consider myself a Fashion and Beauty fanatic. I believe that Beauty and Fashion are great confidence boosters for women. 
Fashion/Beauty is about 'self' expression and creativity. I strongly believe as women we should be allowed to express ourselves in any way we please. 
So I created Kandy Colors a Bespoke nail polish brand, allowing Fashionistas to create their own iconic shades to match their personalities, mood and outfit. I would personally hand mix each bottle of polish creating the most unique and luxurious shades for my clients. I quickly built a loyal customer base however I wanted to go bigger and even more luxurious.

It was out of pure passion and desire for an Exquisite Brand that MYNX LONDON was born. I wanted to offer fashionistas the full package; Uniqueness and Ultimate luxury. MYNX LONDON oozes luxury and glam ticking all the boxes that Kandy Colors didn’t. 

I am also very passionate about the quality of every polish we create and can confirm that all of our polishes are proudly 5/10 Free, Cruelty Free and Vegan Friendly with no compromise on quality.   

 Haydawn x

How do you feel about Starting your own Business Journey? Visit me at www.visualwoman.com for more information. 

REFUNDS / RETURNS

We will happily replace or refund on Damaged products.
Due to the nature of our products, we cannot offer an exchange only a replacement.

REPLACEMENT
We will only replace items if they are defective or damaged. We will NOT replace unwanted products even if unused. Please note that we check every item for damage before packaging. We will require clear photographic proof of the damage within 24hrs of delivery. We will only replace with "like for like" if we are satisfied that the damage is genuine. If that item is out of stock, we will replace your item once it is back in stock.

CUSTOM/ BESPOKE LACQUERS
We have a strict No Refunds/Exchange policy on Bespoke Lacquers.

As your shade is custom made for you, once our lab has begun work the process cannot be stopped. Please ensure you choose your colours wisely before placing an order.

We will make every effort to produce an exact replica of your sample however please bear in mind that your creation may vary slightly from your sample photos due to the lighting and resolution in the transfer from your screen to ours.

If you require a replacement please send us an email at admin@mynxlondon.com within 24hrs of delivery and we will get back to you.

MISSING / UNDELIVERED / LOST
We “may” replace or refund lost/ undelivered packages, after a full investigation has been carried out by the Shipping company. Replacement or Refund will depend on the results of the investigation. Please report any lost packages to admin@mynxlondon.com

*We Advise you to choose a Shipping Method that offers Tracking as we will Not offer refunds on other shipping options that are not tracked”

*Please note we are unable to issue any refunds before an investigation has been carried out*

* Please note if the investigation comes back stating your claim to be fraudulent, we are not obligated to refund your order *

SHIPPING
We will pay the shipping cost for any replacements we send.
Depending on where you live, the time it may take for your replacement to reach you, may vary.


PLEASE "DO NOT" RETURN ANY ITEMS TO US WITHOUT INSTRUCTIONS FROM US TO DO SO FIRST, AS YOUR ITEM WILL "NOT" BE ACCEPTED AND MAY BE DISCARDED UNLESS YOU WISH US TO RETURN IT TO YOU IN WHICH CASE YOU WILL BE RESPONSIBLE FOR ANY SHIPPING COST.